Comments
-
I have the same problem getting the Hotfix firmware without a support contract. This is a total aberration from SonicWall, their customers have to pay to get the solution to a problem they created themselves....
-
Hello Vivek, From my recent experience with tech support, Sonicwall does not release hotfix firmwares via mysonicwall to ensure that users pay for support licenses to get these famous Hotfix firmwares. Except that in this case, the bug was introduced by SonicWall with version 6.5.4.15-116n Sonicwall then asks users to pay…
-
Hi Vivek, I did indeed create a support ticket on 27.09.2024. The ticket has the number 44637279. To this day, I still have not received a response from SonicWall technical support. The situation is urgent.
-
I totally agree, since this is a known and identified issue at Sonicwall, it is a complete nonsense to have to sign up for a support contract in order to get the fix firmware. Instead of just making it available in the mysonicwall portal.
-
Hello Vivek, we are also experiencing the issue "Mobile Connect being unable to connect after upgrading to 6.5.4.15-116n", this on 2 different SonicWalls. On the page you mentioned, it says: "A Hotfix firmware is available to address this Issue". If the hotfix firmware exists, please make it available for download so that…